City Goddess Ltd delivers worldwide. We dispatch goods once the payment is received.
We use couriers such as UPS, DHL and FedEx to deliver to different destinations. The exact cost of shipping will be automatically calculated during checkout procedure, based on weight and the destination of the consignment. You will be provided the exact figure before finally submitting the order.
There is an option for our customer to pick up their parcels by themselves or by using alternative shippers. If you prefer to do so, please select ‘Collect from store/self pick-up’ option at checkout and notify us immediately via email at firstname.lastname@example.org
We offer free delivery to Europe based customers for orders over £300. But certain countries within Europe are not applicable for free delivery due to cost, distance and transport options such as air and road services. The following countries listed below is where we offer free shipping within Europe:
Invoices do not include duty or customs charges. Only EU-VAT will be included (if applicable). Duties or customs charges, which you are obliged to pay to your country's government, are entirely beyond the capacity of City Goddess Ltd. We are unable to supply in advance any information about extra charges applicable in your country while importing from EU, however please note, that these charges are generally the nature of import/export, so you might be charged once the goods reach the destination. Please check the details with your national taxation and customs office/body.
We ship out all orders in 1 to 2 business days after receipt of payment. We always aim to dispatch as quickly as possible. Please note, that Fridays and Mondays are exceptionally busy days therefore it might take 1 business day longer to make your parcel ready to go.
Tracking number for your consignment will be sent to you after the completion of your order and when the goods are dispatched. You can review your order status at MY ACCOUNT on our website or by pasting the provided tracking number into the tracking field on respective shipper’s website.Click here to track your Package