Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free UK delivery on all orders over £150!
We offer free delivery to Europe based customers for orders over £300. However, certain countries within Europe are not applicable for free delivery due to the cost, distance and transport options such as air and road services.
We ship out all orders in 1 to 2 business days, after receipt of payment. We always aim to dispatch as quickly as possible. Please note, that Fridays and Mondays are exceptionally busy days. Therefore, it might take 1 business day longer to have your parcel ready to go.
Should you wish to return items, either faulty or unwanted, please ensure that you notify us by sending an email to email@example.com within 7 days of receipt, quoting the order number, style number and the reason for returning. We will issue you a Return Authorisation document, which must be attached to the returning items. Please note that we are unable to offer a ‘Sell or Return model’.
In the case of online orders we can either refund the cost of the returning item(s) to your PayPal/Card account, or we can create a credit memo in your account with City Goddess, to be used on your next order. In the case of bank transfers or cash payments we are only able to make create a credit memo.
Payments & Discounts
You can pay for your orders by credit/debit card, PayPal or by bank transfer. The goods will be dispatched after the payment is fully cleared to our account.
Credit/Debit cards - VISA, MasterCard, Maestro, American Express and Discover
Follow us on social media and join the #CGwholesaleclub
(Delivery Time: 1-2 working days Provider:Royal Mail Tracked)
Next Day Delivery: £6.99
Saturday Delivery: £10.99
PLUS: Free UK Returns
Free delivery on orders over £75!
Standard delivery: £9.90
Click here for more information on delivery and returns
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £75 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. Plus, UK returns are free! Shop with confidence at Goddiva.