HomeE-CommerceWinner Outstanding Business of the year 2024
E-Commerce
Winner Outstanding Business of the year 2024
by City Goddess Ltd
on
We are immensely proud to announce that City Goddess has been awarded the Outstanding Business 2024 title at the prestigious Boutique Star Awards! This remarkable achievement is a true reflection of the unwavering commitment, passion, and innovation of our entire team, whose dedication has propelled City Goddess to new heights in the fashion industry.
Building on last year’s recognition as Fashion Distributor of the Year, this award underscores our adaptability in a dynamic marketplace, our extensive product range designed to deliver strong margins, and our steadfast commitment to supporting independent retailers with exceptional service. Our investments in cutting-edge technology, aimed at enhancing seasonal buying and maximizing sales potential, were also highlighted as crucial contributions to the industry.
At City Goddess, we pride ourselves on being more than just a distributor—we are a trusted partner to our retailers, dedicated to their success by providing curated collections that drive high sell-through rates and deliver on-trend styles. This award is a celebration of our team’s relentless pursuit of excellence and our continuous efforts to bring the best international labels to the UK market, helping our retailers remain at the forefront of fashion.
The Boutique Star Awards ceremony was an inspiring evening, offering a valuable opportunity to connect with industry peers, gather insightful feedback, and explore exciting new collaborations that will further our collective success. This recognition strengthens our resolve to keep pushing boundaries and delivering outstanding fashion experiences to our partners.
We extend our deepest gratitude to our directors for their invaluable guidance, which has been instrumental in shaping the vision and success of our brand. To our incredible City Goddess and Goddivateams, as well as everyone who has been part of the City Goddess journey from the very beginning—along with those who have moved on—your contributions, dedication, and hard work have laid the foundation of our brand. Each and every one of you has played an essential role in transforming City Goddess into the thriving business it is today. We also want to extend our heartfelt thanks to our loyal customers for their continued support and trust in our brand, as your belief in us has been key to our success and growth.
Here’s to continued growth, innovation, and many more shared successes in the future!
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free UK delivery on all orders over £150!
We offer free delivery to Europe based customers for orders over £300. However, certain countries within Europe are not applicable for free delivery due to the cost, distance and transport options such as air and road services.
We ship out all orders in 1 to 2 business days, after receipt of payment. We always aim to dispatch as quickly as possible. Please note, that Fridays and Mondays are exceptionally busy days. Therefore, it might take 1 business day longer to have your parcel ready to go.
Should you wish to return items, either faulty or unwanted, please ensure that you notify us by sending an email to customer.support@citygoddess.co.uk within 7 days of receipt, quoting the order number, style number and the reason for returning. We will issue you a Return Authorisation document, which must be attached to the returning items. Please note that we are unable to offer a ‘Sell or Return model’.
In the case of online orders we can either refund the cost of the returning item(s) to your PayPal/Card account, or we can create a credit memo in your account with City Goddess, to be used on your next order. In the case of bank transfers or cash payments we are only able to make create a credit memo.
Payments & Discounts
You can pay for your orders by credit/debit card, PayPal or by bank transfer. The goods will be dispatched after the payment is fully cleared to our account.
Credit/Debit cards - VISA, MasterCard, Maestro, American Express and Discover
PayPal
Bank Transfer
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(Delivery Time: 1-2 working days Provider:Royal Mail Tracked)
Next Day Delivery: £6.99
Saturday Delivery: £10.99
(Provider: DPD)
PLUS: Free UK Returns
WORLDWIDE DELIVERY
Free delivery on orders over £75!
Standard delivery: £9.90
Click here for more information on delivery and returns
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £75 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. Plus, UK returns are free! Shop with confidence at Goddiva.
